How many times have you said to yourself "I meant to..."

"I meant to....  tell that person how much they are valued and appreciated......I meant to....return that $5 that I borrowed from a friend two months ago....I meant to....pitch in and help with the big project...I meant to ...

"We tend to judge ourselves by our intentions and judge others by their behaviour. This belief means that we are often blind to our behaviours, dismissing its impact on others as a mere misunderstanding. After all, we understand our intentions and they are for good!  However, those who observe our behaviours have no such insight." - George Ambler The Practice of Leadership

We think of character as something internal - something wholly within a person - but the impact of a person's character is external. Above all, your actions determine the kind of person you are and the kind of leader you are. 

Meaning to means you didn't.